Training Tailored For Success With Your Tekcel CNC Router

PUBLISHED by EYE ON DESIGN

Investing in a Tekcel CNC router is a game-changer for your business, and we’re here to ensure you hit the ground running. At Complete CNC Solutions, we provide comprehensive training to equip you and your team with the skills needed to operate, maintain, and maximise the potential of your new machine. Whether you’re a first-time buyer or need refresher courses for new staff, we’ve got you covered.

Training for New Tekcel CNC Router Buyers

When you purchase a Tekcel CNC router, our support doesn’t stop at installation. We spend three days on-site with your team to ensure a smooth transition:

Day 1: Installation
Our experts install your Tekcel router, calibrating it for optimal performance and ensuring it’s ready to go.
Day 2–3: Operator Training
We train up to three operators, covering everything from:

Safe operation and health & safety protocols
Routine maintenance for prolonged machine life
Tooling selection and care, including collet maintenance
Software usage, applying toolpaths, and more

By the end of day two, your team will have the confidence to start running live jobs. While there’s a learning curve of 2–3 months to fully master the machine, we make sure you’re off to a strong start.

Ongoing Support

After training, you’re never on your own. Our telephone support is always available, whether you need help with software, tooling recommendations, or troubleshooting files. Our team uses the same software you do, so we can quickly and effectively assist with any challenges.

Training for New Operators or Refresher Courses

If you’ve hired new staff or feel your current operators could benefit from a refresher, we offer on-site training tailored to your needs. Properly trained operators are critical for maximising your Tekcel router’s performance. Without this, critical issues like incorrect tool usage, poor collet care, or neglected maintenance can arise, leading to inefficiencies and potential downtime.

Refresher or retraining sessions ensure your team:

Operates the machine safely and efficiently
Understands how to choose the right tools for each job
Keeps the machine in top condition through proper maintenance

Bespoke Training for Specific Needs

Sometimes, your team may need training for specialised applications or upgrades. We offer bespoke training programs designed to address your unique requirements, such as:

Using camera systems
Advanced software training, like creating folded signs or other intricate designs

These tailored sessions typically require a minimum of two days and are crafted to help your team achieve their specific goals.

The Benefits of a Trained Operator

Well-trained operators are essential for maintaining the condition of your Tekcel router, especially if you’re under a service contract. With our annual service agreements, customers enjoy:

Regular machine servicing
Monthly standing orders for peace of mind
A 10% discount on their next years’ service contract based on annual tooling spend with us

Keeping your machine in excellent condition isn’t just about protecting your investment; it’s also a requirement for continued service under the contract.

Call Us Today!

Whether you’re setting up a new Tekcel router, retraining your team, or need bespoke training, we’re here to help. Our goal is to make sure you get the absolute most out of your machine.

Call us now to schedule training or learn more about our services! +44 (0) 1934 742186